Frequently Asked Questions

Everything you need to know about your sustainable style journey.

What materials are used in When Nature Calls apparel?

We prioritize the planet by using 100% organic cotton, recycled polyester, and sustainable Tencel fibers in all our garments to ensure high quality with a low environmental footprint.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the domestic region. International shipping can take between 10-21 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

How should I care for my eco-friendly garments?

To preserve the life of your clothes and the environment, we recommend washing in cold water with eco-friendly detergent and hanging to dry whenever possible.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.